Privacy Policy
Last updated: 20 September 2026
This Privacy Policy explains how SHIVA CYBER SOLUTION (“we”, “us”, “our”) handles information in connection with this website and the services we provide at our shop in Indore. By using our website or our services, you agree to the practices described below.
1. Who we are
SHIVA CYBER SOLUTION
Surya Place, Niranjanpur - Kabit Khedi, Bulandshahr, Lahiya Colony, Indore, Madhya Pradesh - 452010
Phone: +91 70248 49055 · Email: scsmponline@gmail.com
2. Information we collect
On this website
Our website is mainly informational. You do not need to create an account or fill in a form to browse it. When you contact us through the phone, WhatsApp or email links on the site, you share only the information you choose to send us (such as your name and message).
- Photo Print tool: photos you select are processed entirely within your own web browser to create a PDF. These images are not uploaded to us or to any server.
- Local browser storage: we store small preferences (such as your chosen language or layout settings) in your browser on your own device. This stays on your device and is not sent to us.
At our shop / for our services
To provide certain services, we may collect information you give us in person or over the phone/WhatsApp, such as your name and mobile number, and — where a service requires it (for example, credit-card-to-bank transfers, online/KYC-based services, or bookings) — documents and details such as your Aadhaar, PAN, bank account number and IFSC code. We collect these only where they are needed to provide the specific service you request and to meet the requirements of the banks, payment systems and government portals involved.
3. How we use your information
- To provide the service you have requested and to complete your transaction.
- To verify your identity and help prevent fraud (for example, name matching and KYC/OTP verification).
- To communicate with you about your request, booking or order.
- To comply with legal, regulatory and banking requirements.
4. How we share your information
We do not sell your personal information. We share it only to the extent necessary to provide the service you have requested — for example, with the relevant bank, payment or card network, or a government/utility portal — and where required by law or by a valid request from a government authority.
5. OTP and verification
Some services require a One-Time Password (OTP), sent to you for a transaction or for KYC, which you enter yourself. This is a security measure. Please never share your OTP, card PIN, CVV or passwords with anyone outside the official transaction process.
6. Data retention and security
We keep information only for as long as needed to provide the service and to meet legal and record-keeping requirements, after which it is removed or securely disposed of. We take reasonable measures to protect the information in our care. No method of transmission or storage is completely secure, but we work to keep your information safe.
7. Cookies and tracking
This website does not use third-party advertising cookies or trackers. It uses only your browser’s local storage for the preferences described above.
8. Children’s privacy
Our services are intended for adults. We do not knowingly collect information from children.
9. Your choices and rights
You may contact us to ask what information we hold about you, to correct it, or to request its deletion, subject to any legal or regulatory requirements we are required to follow.
10. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the “Last updated” date shown above.
11. Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
SHIVA CYBER SOLUTION
Surya Place, Niranjanpur - Kabit Khedi, Bulandshahr, Lahiya Colony, Indore, Madhya Pradesh - 452010
Phone: +91 70248 49055
Email: scsmponline@gmail.com
